Frequently Asked Questions

What education content do I access through SHARE'D Knowledge?
  • Access SHARE'd Know for On-Demand Conference Recordings, live webinars and virtual symposia, SHARE'd Conversation sessions, and other on-demand educational opportunities.
How do I find a conference recording or other online education product?
  • Within the Catalog you can search by Track, Conference Year & Location, or use the keyword search.
How do I access a recording?
  • Access a recording by clicking “register” and then proceeding to your cart. There is no cost for SHARE Individual Members to access content. 
For how long do I have access to purchased content?
  • Individual members will have indefinite access to recordings and resources. Should anything change with product availability, you will be notified.
How do I login? 
  • Your login information to SHARE'd Knowledge is the same as the credentials you use for the SHARE website. Please log into your SHARE profile first. Once logged into your SHARE website profile you will be able to login to SIO University.  
I lost my password; how do I reset it? 
  • Visit the Login Page profile and click the "Username or Password Help" link under the login fields. You will receive an email with instructions on how to reset your password.
Where Can I Find My Learning History?
  • When logged in, navigate to the 'My Dashboard' tab on the side menu of your screen.
How do I define my interests to ensure the most accurate recommendations are displayed under the 'Recommended for You' section?
  • To define your interest areas navigate to 'My Profile' on the menu tab. Please use the 'Interest Categories' section to the right to adjust your interests. Please indicate your level of interest in each category as follows: 0 = low level of interest and 5 = high level of interest. This information will be used to recommend content that interests you the most. When finished, be sure to click the "Save" button.
Additional Questions? Contact SHARE at